Privacy policy

Effective Date: April 2, 2024

At Mallvo Home, accessible from https://mallvo.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or otherwise interact with our services.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

Personal Information You Provide

When you place an order, contact us, subscribe to our newsletter, or otherwise interact with our website, we may collect:

- Name

- Email address

- Phone number

- Billing address

- Shipping address

- Payment-related information

- Order details

- Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

- IP address

- Browser type

- Device type

- Operating system

- Referring URLs

- Pages visited

- Time spent on pages

- Approximate location information

- Website activity and usage data

2. How We Use Your Information

We may use your personal information to:

- Process and fulfill orders

- Provide customer service and support

- Send order confirmations, shipping updates, and service-related communications

- Improve our website, products, and services

- Personalize your shopping experience

- Detect and prevent fraud or unauthorized activity

- Comply with legal obligations

- Send promotional emails and marketing communications, where permitted by law

3. Cookies and Tracking Technologies

We use cookies and similar technologies to operate our website, improve performance, analyze traffic, and support advertising and remarketing activities.

These technologies may help us:

- Remember your preferences

- Understand how visitors use our website

- Improve website functionality

- Measure advertising effectiveness

You can control or disable cookies through your browser settings, but doing so may affect certain features of the website.

4. Sharing of Information

We do not sell your personal information to third parties.

We may share your information with trusted third parties only when necessary to operate our business and provide our services, including:

- Payment processors

- Shipping and logistics providers

- Website hosting and service providers

- Analytics and marketing partners

- Legal or regulatory authorities when required by law

These third parties are only given access to the information necessary to perform their functions.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including order fulfillment, recordkeeping, legal compliance, dispute resolution, and fraud prevention.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to help protect your personal information from unauthorized access, loss, misuse, disclosure, alteration, or destruction.

However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location and applicable law, you may have the right to:

- Access the personal information we hold about you

- Request correction of inaccurate information

- Request deletion of your personal information

- Object to or restrict certain processing

- Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the information below.

8. Children’s Privacy

Our website and services are intended for adults and are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that such information has been collected, we will take reasonable steps to delete it.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, policies, or content of those third parties. We encourage you to review their privacy policies before providing any information to them.

10. International Users

If you access our website from outside the country where our operations are based, please note that your information may be transferred to, stored, and processed in locations where data protection laws may differ from those in your jurisdiction.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. Any updates will be posted on this page with the revised effective date.

Your continued use of the website after changes are posted constitutes your acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:

Mallvo Home

Website: https://mallvo.com

Email: support@mallvo.com